Support and help with surveys conducted in Qualtrics
Conduct Monthly Open Session for Data driven culture
Respond to customer issues and questions related to data databases, reports/dashboards
Provide provisioning for UAccess systems (Financials, Employee, Research, Student, Analytics)
Act as a liaison between COM and university community to troubleshoot and resolve issues with UAccess systems
Provide user training on UAccess systems
Process Improvements with custom applications